Serial Numbers Don't Match!

Somebody was returning a game console to Dingo on January 9, 2010 that he'd bought the previous day. He had a receipt for it. He said when he pulled it out of the box, it was missing a vital piece of the machine, the thing that contained the memory. He said he knew it was supposed to come with one, because he'd bought one for his wife as well. The Customer Service employee looked doubtful, but called someone from the Electronic Games Department to come look at it. The woman from the EGD asked if she should bring up another console. The CS employee answered yes, because the man wanted to exchange the defective console with one that was intact.

The woman from the EGD looked at the console and was asking what part was missing. The guy claimed that the console came out the box with that part of it missing. After examining the box and console, the EGD employee said that the serial numbers didn't match. So, then the CS employee typed in the serial number from the console and out printed the information that it had been sold on December 27, 2007 from TV Town, a company commonly known to have closed it's doors permanently. The EGD woman said the other employee should get management. The guy started to say that the box came off of shelf of Dingo with the TV Town console in it. The Dingo employee explained that as soon as those consoles come off of the truck from the factory, they are locked up, so what he was saying was impossible.

At this point, the guy's demeanor changed from accusatory and entitled to apologetic and fearful. He said, "I will just buy the other console, and I won't return this one from TV Town. You don't need to get a manager." In other words, the dog left Dingo with his tail between his legs.